SMS Terms & Conditions

Effective Date: August 26, 2025

These SMS Terms & Conditions (“SMS Terms”) describe how Regain Hope Detox and Recovery Center, Inc. (“Regain Hope Detox,” “we,” “us,” or “our”) provides SMS/text messaging services to individuals who provide consent.

1. SMS Consent

By opting in, you agree to receive SMS/text messages from Regain Hope Detox related to your treatment, admissions, scheduling, or other authorized communications.

SMS opt-in consent and phone numbers collected for SMS purposes will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.
Consent to receive SMS messages is not a condition of treatment, admission, or purchase of services.

2. Types of SMS Communications

If you consent, you may receive SMS messages such as:

Admissions updates
Appointment reminders
Follow-up messages from staff
Billing or insurance inquiries
Program, schedule, or service updates

3. Message Frequency

Message frequency may vary depending on your care and service needs. On average, you may receive up to 4–6 SMS messages per week.

4. Fees

Standard message and data rates may apply, depending on your carrier’s pricing plan. Fees may differ for domestic versus international messaging.

5. Opt-In Methods

You may opt in to receive SMS messages from Regain Hope Detox by:

Checking the optional SMS consent box on our online forms (when a phone number is provided).

6. Opt-Out Methods

You may opt out of receiving SMS messages at any time by:

Replying STOP to any SMS message.
Contacting us directly at:
📧 privacy@regainhopedetox.com
📞 (323) 612-3505

After opting out, you may receive one final confirmation message.

7. Help

If you need assistance, reply HELP to any SMS message, or contact us directly:
📧 privacy@regainhopedetox.com
📞 (323) 612-3505

8. Standard Messaging Disclosures

Message and data rates may apply.
Message frequency may vary.
You can opt out at any time by texting STOP.
For help, reply HELP or contact us at the information below.

Contact Information

Regain Hope Detox and Recovery Center, Inc.
📍 1134 N. Lima St., Burbank, CA 91505
📧 privacy@regainhopedetox.com
📞 (323) 612-3505