Your Privacy Choices

Effective Date: August 26, 2025

At Regain Hope Detox and Recovery Center, Inc. (“Regain Hope Detox,” “we,” “us,” or “our”), we respect your privacy rights. This page explains the choices available to you regarding your personal information and how you may exercise them.

Opt-Out of Marketing Communications

• SMS/Text Messages: You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at privacy@regainhopedetox.com or (323) 612-3505.

• Emails: You can unsubscribe by clicking the “unsubscribe” link at the bottom of any marketing email.

• Phone Calls: You may request not to receive marketing calls by contacting us directly.

Do Not Sell or Share My Personal Information

Regain Hope Detox does not sell personal information, including consumer health data. Certain data, such as website cookies or analytics, may be considered “sharing” under the California Privacy Rights Act (CPRA).

If you are a California resident, you may request to opt out of such sharing by:

• Completing our Opt-Out Request Form (if enabled online), or

• Contacting us at privacy@regainhopedetox.com or (323) 612-3505.

Limit the Use of My Sensitive Information

If you are a California resident, you may request that we limit the use and disclosure of your sensitive personal information, such as health data, substance use history, or insurance details, to only what is necessary to provide services.

Submit this request by contacting us at:
📧 privacy@regainhopedetox.com
📞 (323) 612-3505

Access, Correction, and Deletion Requests

You may exercise your rights under applicable law to:

• Access the personal information we have collected about you.

• Request correction of inaccurate information.

• Request deletion of your information, subject to healthcare record retention laws.

We may require identity verification before processing your request.

Authorized Agents

You may designate an authorized agent to submit requests on your behalf. We may request verification of both your identity and your agent’s authority.

Non-Discrimination

We will not deny services, charge different prices, or provide a lower quality of care if you choose to exercise your privacy rights.

Contact Us

If you have questions or wish to exercise your privacy rights, contact:

Regain Hope Detox and Recovery Center, Inc.
📍 1134 N. Lima St., Burbank, CA 91505
📧 privacy@regainhopedetox.com
📞 (323) 612-3505